Technical Support

If you experience technical problems with Canvas, please contact the IT Help Desk for assistance.

If you encounter issues with your personal computer or off-campus internet connectivity, we are unable to provide assistance.

Student Responsibility

Instructors are responsible for teaching the course curriculum, not for troubleshooting your personal computer. It is the student’s responsibility to be technologically prepared for online courses. This includes being computer literate and experienced with the internet.

Are you ready to take an online class?

Computer Configuration Requirements

Since your course will be accessed through your computer and internet connection, it is important that you have the proper computer configuration. Below are the basic technical requirements for participating in an online course.

* Some courses may have additional technical requirements. Please check the Online Course Schedule for specific course requirements.

Canvas Browser Requirements

Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser. Canvas is built using current web standards to ensure accessibility and compatibility.

Learn more about basic computer specifications for Canvas.

Which browsers does Canvas support?

Downloads: Plug-ins & Installers

• Microsoft Edge
• Google Chrome
• Mozilla Firefox
• Java
• Adobe Acrobat Reader

Microsoft 365 for Students

All current FRC students are eligible to install Microsoft 365 for free on up to 5 personal devices, such as laptops, tablets, or smartphones.

Use your FRC email address to register at Microsoft 365 Education and follow the instructions sent to your frc.edu email.